Below are our T & C's, and other Legal Terms
Questions or Concerns?, please email us on our Contact Page
TERMS & CONDITIONS
We provide services to you subject to the notices, terms, and conditions set forth in this agreement. Besides, you will obey the rules, guidelines, policies, terms, and conditions applicable to such services before you use them. We reserve the right to change this site and these terms and conditions at any time.
Before proceeding, please read this agreement because accessing, browsing, or otherwise using the Site indicates your agreement to all the terms and conditions in this agreement.
You shall not upload, distribute, or otherwise publish through this Site any Content, information, or other material that (a) includes any bugs, viruses, worms, trap doors, Trojan horses, or other harmful code or properties; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, discriminatory, or could give rise to any civil or criminal liability under the laws of the Republic of South Africa or the laws of any other country that may apply; or (c)violates or infringes upon the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person. www.4greatergoods.com may give you an account identification and password to enable you to access and use certain portions of this Site. Each time you use a password or identification, you are deemed to be authorized to access and use the Site in a manner consistent with the terms and conditions of this agreement, and www.4greatergoods.com has no obligation to investigate the source of any such access or use of the Site.
Unless explicitly permitted by our company in advance, all materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, the “Contents”) are intended solely for personal, non-commercial use. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business. We reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if we believe that customer conduct violates applicable laws or is harmful to our interests. You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit this Site or any portion of it unless expressly permitted by our company in writing.
You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including without limitation financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify www.4greatergoods.com of any unauthorized use of your password or identification or any other breach or threatened breach of this Site’s security.
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We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouse to a residential address within the borders of South Africa, subject to a minimum purchase of R1000. Orders less than R1000 will attract an R85 fee for packaging & delivery with Economy courier services. Should you require overnight shipping, please contact us for pricing
You will receive an email with a tracking number once your order is shipped. Should you not receive this email timeously, please contact us at firstname.lastname@example.org
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All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds & Returns
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- you do not receive them within the guaranteed time (7-days not including 2-days processing time)
- you receive the wrong item
- you do not want the product you have received (but you must return the item at your expense and the item must be unopened/unused)
- your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- your order does not arrive due to exceptional circumstances outside our control
- *You can submit refund requests within 15 days after the guaranteed period for delivery has expired. You can do it by sending a message on Contact Us
- Returns will be accepted within 30-days of shipment from our warehouse, subject to the customer returning the unopened item with original box complete, to our warehouse. Return shipping costs are for the Customers own account
Products sold on this website are generally guaranteed for 12-months from date of purchase, unless otherwise specified.
Guarantees are voided in the event you open up, modify or change the item/product in any way whatsoever, without written consent from us. Electronic products may only be altered/opened by a qualified technician from our company. In the event the customer opens/alters/modifies such electronic equipment, the guarantee is voided with immediate effect.
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